Terms and Conditions

Prices

Motomoto Safaris Tour prices are stated in U.S. Dollars (USD) and are subject to change until a tour deposit is received.

Prices do not include international travel to/from Africa, passport fees, entry visa fees, excess baggage charges, airport taxes, immunizations or other medical fees, non-specified meals, alcoholic or other beverages, insurance, and tips for tour staff, laundry, and other personal expenses.

  • These terms apply to independent tours. All payments, deposits, and cancellation amounts listed are per person. To confirm a reservation the following deposit and final payment terms must be strictly adhered to and are required at the time of reservation.
  • Deposit of 50% and Final Payments are due 61 days before the Tour begins. For reservations received within 61 days of the commencement of services, the entire amount is to be submitted at the time of confirmation.

Terms of Cancellation

  • Cancellations made 60 days or more prior to the start of the tour will be charged a cancellation fee of 15% of the tour cost.
  • Cancellations made 59 to 45 days prior to the start of the tour will be charged a cancellation fee of 20% of the tour cost.
  • Cancellations made 44 to 31 days prior to the start of the tour will be charged a cancellation fee of 25%.
  • Cancellations made 30 days or less prior to the start of the tour will be charged a cancellation fee of 100% of the tour cost, with No Refund.
  • We Recommend Trip Cancellation Insurance.

No-shows, voluntary changes, or cancellations by travellers of tour days or services during a tour are non-refundable. Cancellation insurance is recommended.

Insurance

We highly recommend Travel insurance though it’s not mandatory. Travel insurance and is not included in the tour price.

Our Responsibility

Motomoto Safaris’ responsibility is to provide the services listed with each tour itinerary. We include this information with every price quote.

We reserve the right to make itinerary modifications or to change hotels or other tour components, if these are deemed necessary or advisable for the continuation of the tour, for safety and security reasons, or to prevent delays that would be detrimental to the tour or its members. We are not responsible for delays or consequences of any delays due to circumstances beyond Our control. We will make every effort to provide alternate and comparable services if changes are made.

With cancellation and postponing of Scheduled domestic flights, Motomoto Safaris is not responsible for these inconveniences and will, where possible, use the ticket price of missed domestic flights to make land arrangements.

Any additional services required because of international flight schedule changes, illness, or emergencies are the responsibility of the traveller. We will endeavour to assist tourists who may need to make new flight arrangements. This is done as a courtesy. The costs or penalties for any such arrangements are the sole responsibility of the traveller.

As expected, in recognition of quality service by guides, restaurant personnel, drivers and others, tips and gratuities are accepted through not mandatory. They are unfortunately not covered by tour fees and are entirely at the tourist discretion.

Tourists are expected to be on time for all tour activities; We offer no refunds for missed activities. If travellers miss any flights or other scheduled departures, the responsibility and the cost of rejoining the tour will be theirs.

It’s the Tourist’s responsibility to procure their own passports, entry visa(s), and health documents.

Travelers with special needs or disabilities must inform Motomoto Safaris at the time of booking; failure to disclose in advance any physical or other restrictions, or the need for special accommodations, will make it impossible to meet those needs. When informed, we will make every effort to accommodate travellers and will inform travellers of local conditions they will likely encounter.

Travellers are expected to follow their Tour Leader/Guide’s requests and instructions, For their own safety as well as for the smooth operation of their tour.  Any problems encountered during the tour should be brought to the guide’s attention immediately, so that the guide may remedy the situation.

Security and Safety

We normally advise tourists to exercise caution with their personal belongings in public areas, always keep their valuables at hand and to keep their luggage locked. It’s not our responsibility if articles are forgotten in hotel rooms, restaurants, etc.

It’s our priority for the safety and security of tourists. Dangerous areas are No go zone for our tours, and we always work with local personnel, who are fully aware of local security conditions. And to avoid driver fatigue and accidents, we avoid driving at night.

Privacy/Security

We thrive at protecting out guest’s personal information though we cannot guarantee 100% its safety. Electronic storage and transmission of personal information over the internet doesn’t guarantee its absolute safety.